“The water coming from my ionizer looks cloudy! Why?” This is a common question at IonWays and it has an easy answer! Water from an ionizer can look cloudy for a few reasons, but with IonWays ionizers it’s usually just one – alkalinity. Also called turbidity, this cloudiness is caused by fine particles of calcium and magnesium suspended in the water. These particulates are drawn from the existing calcium and magnesium in your source water and added to your healthy stream of alkaline, ionized water. This condensing of alkaline minerals in your drinking water is supremely beneficial to your health! It’s a permanent alteration and, even though the heavier-than-water, alkaline minerals will sometimes settle to the bottom, they will not dissipate with time.
Turbidity can also be caused by tiny pockets of air bubbles created during the process of ionization. These come from separating the acidic water from the alkaline and the micro-clustering that takes place. The air bubbles fill in the negative spaces in some source water but are not always present. This depends primarily on the amount of dissolved oxygen in the source water. These little pockets of air are harmless and will usually go away after several minutes of letting the water sit.
If your water looks unusually cloudy after ionization or you see a white film at the bottom of a glass because the water has completely evaporated, you should obtain a water report and find out if there are hard water concerns that need addressing. Once you obtain your report, please feel free to contact IonWays with any questions you may have and one of our wonderful Technical Service Reps will be happy to help you!
IonWays Flow: Vol. 2, Issue 42
The electricity produced by an ionizer always generates a certain amount of heat. In order to cool down its internal, electrical components,
must have cold source water to use as a coolant. Of course, no one ever intends to run scalding,
– but it can happen. Fortunately, Ionways ionizers are designed with a hot water sensor, which works like the temperature gauge in your car – if the engine gets too hot, the temperature gauge goes up and it’s time to pull over and let your engine cool down.
Just as the dashboard on your car alarms you when your engine is overheating, the hot water sensor installed in your ionizer will alarm you with bells and flashing lights if its source water is hotter than 86°F. This is your warning that
is about to occur. If this happens with your Athena or Isis model ionizer, you can save your unit from a trip to the repair shop by following the process outlined below.
Start by turning off the source water. Then, power down the unit by turning off the main power switch located on the back of your machine. After getting your source water as cold as it can be, open the flow control valve on the front of your unit as far as possible. While keeping the power off, let the cold water pass through your ionizer.
IonWays’ under-sink model, the Delphi, is installed directly to a cold water line. If the hot water sensor sends off an alarm, the water was made hot by plumbing exposed to high, atmospheric temperature. In this situation, you should switch the ionizer to the purified water setting and let the water pass through. After just a few moments, the tap water will get colder. Usually, water in household plumbing will only heat up if it sits and has time to collect heat. Switching your ionizer to the purified setting will not put electricity to the cell, preventing more heat from accumulating.
In all cases, you should run the coldest possible tap water through the ionizer’s system for several minutes. Once this is done, the unit should be allowed to rest for at least a few hours. This will give it time to cool down completely and is the best way to prevent sending it in for repairs. If, after following the outlined procedure, the lights continue to flash, it will be necessary to contact Technical Services at Ionways and begin the process for repair.
Source: IonWays Flow: Vol. 2, Issue 34
A common subject that often surfaces at IonWays is
We advise our Associates and customers who have well-water (or any other untreated water source, such as catchment) to have it tested before running it through an ionizer. But why?
The water provided to our homes comes from either surface or ground water. Surface water is water that has been collected from streams or rivers, lakes, wetlands, etc. Groundwater is found below the ground in aquifers, which are pores and/or spaces between the earth.
use surface or ground water as a starting point, then run it through several different treatment processes in order to meet EPA drinking water standards. This process includes sedimentation, filtration, and disinfection to name a few. Disinfection kills micro-organisms such as bacteria and viruses, which can make people sick if it’s not filtered out or treated. Chlorine and UV light are two common treatments used for disinfection. Public water suppliers are monitored periodically and are required to provide an annual water quality report to consumers. Your local water quality report can almost always be found online by typing “water quality report” along with the name of your local water supplier. IonWays Tech Support is always happy to help you decipher your report.
If you have a
, your water source is ground water. It’s important that you get your well-water tested and analyzed. Why? Because the EPA is only responsible for the safety of public water supply, and will not regulate or treat private wells – the owner is solely responsible for any needed treatments to his well-water.
To ensure functionality and optimal performance of your ionizer as well as your safety, we ask that you have your well-water tested. IonWays
can test for the following list of items, or you can have it tested locally:
· Bacteria and other organic contaminants
· Nitrates
· Nitrites
· TDS (total dissolved solids)
· Hardness, as CaCO3
· pH
· Calcium
· Magnesium
· Iron
· Sodium
· Arsenic
· Copper
· Manganese
…and anything else that might be specific to your geographic location.
After you obtain this report, you can e-mail or fax the results along with your contact information to our Technical Service Department for analysis and any pre-filtration recommendations.
Resource: IonWays Flow: Vol. 2, Issue 28
In today’s world, convenience is a crucial part of our lives. Alkaline, ionized water produced right at the kitchen tap is a luxury appreciated by all who own an ionizer! It’s understood, however, that it is nearly impossible to carry an Athena everywhere we go and sometimes very inconvenient to carry containers full of water to our jobs, etc. In response to the problem, IonWays offers the AlkaPod, a device designed to convert regular, treated water (tap or bottled) into alkaline, ionized water – it’s perfect for when you’re on the go!
Using thirteen different types of minerals, including tourmaline, zeolite, and Maifanshi stone, the AlkaPod is able to alter the pH of source water by up to 2 points and reduce the ORP by up to a -200 mV. Although the filtration capabilities of the AlkaPod are limited, it does help reduce common contaminants such as chlorine; zeolite is used to absorb and retain heavy metals and toxins. In addition, Maifanshi stone not only helps absorb toxins, but also supplies trace minerals! The tourmaline in your AlkaPod produces negative ions (measured as ORP) and also reduces the size of water molecule clusters, which helps the body absorb more water. You can rest assured that the AlkaPod’s food-grade, stainless steel design and unique internal filter are patented and certified as 100% safe from contamination or leaching.
Measuring 8-inches tall and weighing only one pound, the AlkaPod is not bulky or heavy and is ideal for those who are constantly on the go. Maintenance for the AlkaPod is easy – simply change the filter every 3 months or so (based on daily consumption of 2-3 liters).
HURRY! Now through October 17th, purchase an
Athena, Delphi or Melody/Isis ionizer
Get an AlkaPod FREE! A $139 GIFT to YOU!
IonWays Flow: Vol. 2, Issue 27
One of the most frequently asked questions here at Ionways is in regard to the 70/30, 60/40, or 50/50 split. This question has variables and definitely deserves an explanation!
How a stream of water splits will vary based on three factors: the mineral content of the source water, the speed of water passing through the ionizer, and – to a lesser degree – the selected power setting. Internally, there’s nothing in our ionizers that will affect the volume of water to either stream – it’s the use of electrolysis that persuades the ions in one direction or another. When using electrolysis to move alkaline ions to one stream and acidic ions to another, the content of the source water is the most important factor, especially when considering the ratio of water split.
All ions have mass and mass means volume. So if you have hard water that’s full of alkaline minerals with few acidic elements, more than likely the water split will have more water in the alkaline stream and less in the acidic. Soft water containing less mineral content will have a stronger acid stream and a little less to the alkaline
stream. Remember, an ionizer can only work with what it’s given, which will be reflected in the water split.
As is true with all ionizers, the flow rate and power setting will also play a role in the water split ratio – although not as much as the water itself. The stronger the power and longer contact time with the ionizer’s titanium plates will produce a deeper alteration.
The Athena and Isis models both have an adjustment screw inside the acidic drain tube, which can be used to adjust the stream of water coming from the byproduct line. The adjustment of this screw will only restrict the water’s flow from the by-product hose and can cause acidic water to back-up into the water cell. Because water always takes the path of least resistance, it will continue to flow where it can; in this case, acidic ions can be pushed through the water cell and into the alkaline water stream, decreasing the pH production in the alkaline stream.
In most cases, the level affected is very slight, but does exist, none-the-less. A very mild restriction will usually go unnoticed, but too much of a restriction can affect the performance or your ionizer. If you wish to make this adjustment, please be sure to check your pH levels as you go to make sure that your ionizer is still giving you the best water possible.
Source: IonWays Flow: Vol. 2, Issue 26
