FAQs

IonWays Warranty Explained

I want to thank, Jay Hare, the President of IonWays, LLC to explain this in detail and he is the author of the following information.  So you are getting it directly from the top.

Respectfully,

Brad

—————————————-

IonWays feels extremely strong about the quality of its products and the level of service and support that we provide to our distributors and customers on a daily basis.

We back up our products with industry leading warranties and service. Even so, I think it is extremely important to keep the warranty issue clearly in perspective.

The warranty we offer exceeds all other warranties for similarly priced electronic products – by a wide margin. Our warranty has proven to be a great selling feature!

Also, bear in mind that we are warranting a product that breaks a cardinal rule of electronics in that we run water through our product! Lastly, it is most important to understand the varying nature of local water sources and their effects on water ionizers. We are clear in our intent to educate about this issue – and have been since day one – as evidenced on our website. See Water Quality, Filtration and Well Water. 

There is not a single other ionizer company or website to my current knowledge that is as up-front about these issues.

IonWays has always prided itself in offering the most complete lineup of pre-filtration products to help protect our customer’s investment. We even offer free expert advice from our technical staff to help solve any water quality issues. Our competitors do not offer as complete a lineup of options and certainly do not make any attempt to offer education or treatment options before making a sale. I feel our pre-filtration products and expert advice are clearly another great selling feature and a way for you to offer superior service and products to your customers.

The first link offers very specific information about water quality requirements, especially as related to hard water. This specific information is clearly reflected in our warranty cards that are included in each ionizer. Simply put, our warranty excludes certain things – as any warranty does. These exclusions include factors that are outside the intended operating parameters of the ionizer as well as things outside of IonWays’ control. Specifically the warranty excludes:

 ”…failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, improper insertion of consumables, set-up adjustments, maladjustment of consumer controls, improper operation or maintenance, alteration, modification, power line surge, improper voltage supply, commercial use, or service by anyone other than anIonWays authorized repair facility, or damage attributable to acts of God.”

And

 “The warrantor is not responsible for incidental or consequential damage; for damages arising out of the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet. This warranty does not cover repairs caused by customer neglect or by failure to stop mineral buildup such as calcium in hard water areas.”

All ionizers are susceptible to scaling damage. As we have always stated, IonWays DARC and MARC cleaning systems are, in fact, superior in keeping the plates or electrodes scale free (yet another extremely strong selling benefit and why I believe our ionizers consistently out perform the competition in side-by-side testing).  However, these cleaning systems do not clean the hoses, valves, the drinking spout or other non-water cell parts. In hard water or high mineral areas, these parts will build scale and eventually, in some, may cause unit failure of some type.

These types of failures are environmental in nature and cause and are NOT manufacturing defects. They are expressly not covered under the warranty.   

The following are IonWays‘ pre-treatment recommendations when it comes to hardness/TDS levels in your water:
 
100 – 180 ppm, TDS or CaCO3  -  Mark II EOS Device or Spartan Hard Water Package, depending on concentrations of other contaminants

180 – 350 ppm, TDS or CaCO3  – Spartan Hard Water Package 
350 and above, TDS or CaCO3  – IonWays RO

IonWays Technical Support has WQA Certified Water Experts on staff and is always happy to assist you to protect your ionizer with appropriate pre-filtration. Should at any stage the flow rate through your ionizer slows down then IonWays strongly recommends that you flush your unit with the white vinegar solution. 

There are a few additional things regarding environmental damage we would like to clear up:

1. An apparent misunderstanding has evolved around the first time a unit experiences hard water damage. To be clear, there is no policy that “the first repair is on IonWays.” If you were told that by anyone, they were misinformed and we sincerely apologize. All environmental damage issues (first or otherwise) are the customer’s responsibility.
2. The cap of $199 that is stated on each warranty card (and on the Warranty Page here) is for repairs covered under the warranty. Repairs due to misuse/abuse and or environmental damage (as shown above) are NOT covered by this cap. The customer bears the full cost of repair in these cases.

To help, we are making an “ionizer upgrade” option available to customers whose repair costs exceed $250. This program offers customers two valuable things: 1) the chance to get an entirely new ionizer (rather than a repaired one) for about the same amount they would spend on repairs and 2) receive free, expert advice on pre-treating their water so they can safely enjoy ionized water without damaging their new unit.

I hope this helps you understand the warranty issue more clearly and how IonWays is committed to helping people get real solutions, real support and real results from their ionizer experience.

Jay Hare

President

IonWays, LLC

Recent Dr. Mercola Video about alkaline water warning

Friends,

I’d like to introduce you to a man I have met personally and is of sound character and only wants best for people.  It does not matter if you are a part of his company or just seeking more information.  I’d like to introduce you to, Jay Hare, President of IonWays, LLC.  I have never had the pleasure of introducing him to an audience, so I’m excited to introduce you to him now, on my blog.

Please take a few moments and read what Jay Hare has to say from a letter he wrote to his organization on September 15, 2010 about inconsistencies found with a video from Dr. Mercola warning people about alkaline water.  I think you’ll be amazed at what you will discover.  Please do not plagiarize Jay Hare’s writing without giving him credit.

Respectfully,

Brad Hamilton

==========================

Dear IonWays Friends and Associates,

It was with much interest, disbelief, and disappointment that we read the article and watched the video recently published by Joseph Mercola, M.D., who warned the public against alkaline, ionized water. We read with interest because of the torrent of e-mails we received from countless, upset people who felt betrayed by Dr. Mercola. We read with disbelief as Dr. Mercola offered numerous unsupported and poorly researched opinions, made many misstatements, and contradicted much of his own writing – past and present. We have noticed that Dr. Mercola’s articles have become, over time, increasingly negative and fearful. More and more, his articles seem to sacrifice true research in preference to making a sale or a point.

This “natural health guru,” who once sprinkled fresh life over a desert of failed drug-based health options, has appeared to sell out and become the very thing against which he railed.

Plain and simple, Dr. Mercola is a marketing machine… and a questionable one at that.  A 2006 BusinessWeek editorial criticized Dr. Mercola’s marketing practices as “relying on slick promotion, clever use of information, and scare tactics.” ^[1] The Weston A. Price Foundation stated, “Mercola’s official pronouncement is a strange mixture of true statements and illogical sequelae, conflicting reasoning and unexplained omissions.” ^[2]

Since the advent of his “brand,” Dr. Mercola has been one of the most outspoken voices against the establishment and questionable efficacy of the double-blind study. Yet now, because it suits him, Dr. Mercola has fallen on his own sword by contradicting the very credo upon which his sales machine was built.

Among his many put-downs on medical research, he recently (on May 22, 2010 – only three and half months ago) wrote a particularly vehement attack.^[3] In this article, he states, among other things, that, “Science-based medicine is a ruse,” “Published studies are likely to be seriously flawed,” “Natural therapies are at a disadvantage in this flawed system,” and finally, “If an alternative treatment has not been published in a medical journal it does not mean that it is unsafe or ineffective.” Now he calls alkaline, ionized water “snake oil on tap” because, “Scientific justification for these water systems is absent.” Which way is it Doctor?

Further, Dr. Mercola sells products on his own website that lack scientific justification. What research does he provide for the efficiency and safety of his tanning bed; especially in light of a recent FDA report that states, “Tanning beds are now shown to cause skin cancer, skin burns, premature skin aging, and eye damage (both short and long-term).”^[4] What double blind studies does he have in support of his extensive line of vitamins, minerals, herbal treatments, and plethora of other products?  What research does he have to support the “high amount of calcium” he recommends in his Multivitamin Plus, which he claims “supports the skeletal system”?

In the video, Dr. Mercola implores us each to don our “logic” and put “your natural thinking cap on.” Does he take us for fools? The video and article contain so many unsupported opinions, poor research, misstatements, and contradictions that it would take a voluminous tome to address them all! Let’s examine some facts, some of the fiction he proposes, and straighten out some of his egregious misstatements.

Fact, fiction, or slick marketing? Dr. Mercola plays BOTH sides of the marketing fence – specifically to suit his shifting needs.  Dr. Mercola, in his article, praises the cancer research of Robert Gilles, who uses highly acidic compounds to attack cancer cells and concludes, “Scientists who are in the process of developing prototypes for potential new anticancer agents that selectively kill tumor cells by interfering with the regulation of intracellular pH, have found that alkaline treatments do NOT have the desired effect-but strongly acidic treatments do.”   Thus, Dr. Mercola uses a very pro-acidic treatment as proof of the inefficiency and even danger of using a pro-alkaline approach.

But wait! In another internet article,^[5] he praises an alternative method being practiced by Tulio Simoncini, a medical doctor from Italy. Dr. Simoncini injects tumors with highly alkaline sodium bicarbonate to kill the cancer cells. Dr. Mercola stated, “Unfortunately, Dr. Simoncini is yet another brilliant doctor who has been ousted from the medical community due to his revolutionary simple ideas of how to cure profit-making diseases.” See footnote ^[6] for some of Dr. Simoncini’s research.

Fact: Dr. Mercola tries to appear as if he has an absolute answer on alkaline water when all he really does is side with the establishment (when it is convenient for him) to make his point and sell his wares. The fact is that the jury is out on the cause of cancer and the effectiveness of treatments.

Fact: Dr. Mercola, in his article, states, “I can assure you that I would never use alkaline water as a regular source of water.”  Yet, in a popular internet article ^[7] called Early Death comes from Drinking Distilled Water,  Dr. Mercola states, “The ideal water for the human body should be alkaline and this requires the presence of minerals like calcium and magnesium.”

Fiction: Dr. Mercola states, “There are very, very few legitimate, scientific studies about the effects of alkaline water on human health.”

Fact: There are many university studies on various aspects and effects of alkaline, ionized water on human health. There are approximately 75 years of Russian research, 30 years of Japanese research, and 20 years of Korean research. All three governments have done extensive research. Please see footnote ^[8] for the list of Japanese research that has, to date, been translated into English. That the studies weren’t performed in the U.S. should give Dr. Mercola confidence; since, as he points out himself, the drug companies control much of the medical research done in the U.S. The fact is that Dr. Mercola has done poor research on this subject.

Fiction: Dr. Mercola states, “And if you drink alkaline water all the time, you’re going to raise the alkalinity of your stomach, which will buffer your stomach’s acidity and impair your ability to digest food as low stomach acid is one of the most common causes of ulcers. This can open the door for parasites in your small intestine, and your protein digestion may suffer.”

Fact: Ben Johnson M.D., D.O., N.M.D. states, “I have performed hundreds of gastroscopes. The stomach is normally empty. When you drink water without food the water moves through the stomach in a fairly rapid fashion into the small intestine where it is absorbed, not really affecting the mucous lining of the stomach nor the pH of that mucous. After years of research into the effects from drinking alkaline water, I am yet to see any causal relationship between alkaline water and parasite or digestion issues.  In fact, there is a plethora of Asian research that shows the opposite.”

Fiction: Dr. Mercola incorrectly states, “If you really want to alkalinize your body, it would seem wise to encourage it with the highest quality water possible, which is obtained from vegetable juice.”

Fact: Ben Johnson M.D., D.O., N.M.D. states, “I know Dr. Mercola sells some juicers, so I guess it is good for him. Let’s be clear-juice is food. Basic biochemistry shows that the digestive system processes juice and water differently. Juicing is a great way to get nutrients – not H2o. If you want hydration then you need to drink water. I recommend that it be slightly alkaline so that you get the magnesium and potassium ions which are so healthy.”

Fiction: Dr. Mercola states that ionizers are sold by making “astonishing health claims” and “unsubstantiated health claims,” including that they “cure cancer.”

Fact: To date, IonWays has never received any warning from the FDA for its marketing or that of its representatives and has never claimed that ionizers cure cancer.

Fact: Dr. Mercola has received two warning letters from the FDA for marketing nutritional products in a manner which violated the Federal Food, Drug, and Cosmetic Act. ^{[9] [10]}

Fiction: Mercola states, “The fact that most water ionizers and alkalizers are being marketed by multi-level marketing (MLM) companies with less than stellar ethics.”

Fact: There are 100s of companies in the U.S. selling water ionizers and approximately ten importers. Only three companies sell through MLM. The “ethical” statement borders on libel, but rather than pursue this legally, I personally invite Dr. Mercola to call me directly and find out about how IonWays does business, our ethics (compliance policies), and our charitable giving.

Fiction: The “expert” in his video, Mr. Houston Tomasz, states that the ionizer industry “will not be around for very long.”

Fact: Ionized water has been consumed in Japan since the early 1970s without any known contraindications. It has been sold and consumed in the U.S. since approximately 1995. It is estimated that about one in every six households in Japan now use a water ionizer, and one household in eight in Korea.

Fiction: Mr. Tomasz states, “When you [MLM companies] are selling a product that 10 people get a commission on, it’s expensive.”

Fact: I have run the sales for both MLM and a traditional business selling the Emco Tech product line-up. I would make a personal invitation to Dr. Mercola and challenge him to a “transparent” accounting review – his company and our company with results to be published. If you research, you will see that IonWays sells its industry-leading model for approximately the same price as all the other leading models, dispelling this notion. It is clearly not marked up to the level of the Enagic ^TM SD501 at $4,000.

Fiction: Dr. Mercola states, “These consumers have merely fallen under the spell of a skilled [MLM] marketer who selectively misused pseudoscientific information, and twisted it around to scare them into buying their product.”

Fact: Dr. Mercola is doing a great disservice to the hundreds of thousands of network marketers that dedicate their lives to helping others help themselves.  The fact is that Direct Sales is one of the fastest growing segments of the global economy – especially during a downturn. Our Associates represent IonWays and their loyalty and passion is supported by a Compliance Department that makes sure all marketing efforts are compliant. As in any business model, there are sales representatives who will, at times, act out-of-line. When they do, they are appropriately reprimanded.

Neither IonWays nor its Independent Associates misuse the existing science. I have personally presented the science behind our ionizers in front of hundreds of medical professionals of all types, and have never had anyone take issue with the statements I made. In the end, we are no more guilty than Dr. Mercola himself for using the available research and theories to support our beliefs.

Most importantly, IonWays does not “scare” its customers-unlike the fear-based tactics employed by some internet marketers. IonWays’ approach is to give out our product FOR FREE to allow the customer to make up his own mind.  I invite the good doctor to come join one of our presentations and see for himself.

Fact: The “expert” in the video, Mr. Houston Tomasz, is a V.P. for Sun Water Systems, Inc. (http://www.aquasana.com), which is a major player in the water filtration products industry. Dr. Mercola did not offer any certifications or credentials held by Mr. Tomasz that would qualify him as an “expert.” Certainly not an unbiased one.

Fiction: Dr. Mercola states that, “Water ionizers are NOT filters.”  Both he and Mr. Tomasz make similar statements in the video, including much discussion about lack or misuse of certifications.

Fact: The IonWays Biostone Plus is manufactured in the USA with NSF certified components.  The nine-stage Biostone Plus incorporates catalytic carbon, KDF, and multiple sediment filters between stages to remove the suspended solids of one micron or greater. The IonWays Athena is a dual filter model offering you the ability to have 18 separate barriers to treatment. We offer many pretreatments. IonWays does not claim its electrical certifications relate to the water.

Fiction: Dr. Mercola incorrectly states, “I don’t think you are going to find naturally occurring alkaline water.”

Fact: Most of the U.S. municipal tap water supplies are alkaline due to the fact that they are hard water. Further, there are many sources of naturally occurring, higher pH/low ORP water. One such example here in the US is the water from Trinity Springs in Paradise, Idaho. It is well documented that Trinity Water exits the ground at pH 9.4 to 9.6 with a -150mv ORP. There are others…

Fact: Dr. Mercola lauds Dr. Masaru Emoto’s work on water crystals and states, “The healing water sources formed beautiful and complex crystalline geometries.”

Fact: IonWays Emco Tech technology has been photographed by Dr. Emoto and was shown to have a beautiful and complex crystalline geometry (right). See the footnote to refer to the authorization number from the Hado Institute ^[11].

Fact: Dr. Mercola states, “In the near future, I [Dr. Mercola] will post a comprehensive review of water filters.”  Dr. Mercola already sells a competing water filtering system.^[12]

These iterations of fact or fiction cover only a small portion of egregious statements. As off-base as the article was, we are even more surprised that Dr. Mercola allowed the video to be published. In the end, his expert makes statements in the video that actually support the cornerstone principles behind alkaline ionized water. Mr. Tomasz states, “I personally believe alkaline is better, I like a pH above 7,” and, “Alkaline water is optimal because by definition you cannot have free radicals in an alkaline environment” …yet they talk in the video and the article about ionizer salespeople confusing the customer!

So who is the real Dr. Mercola? You be the judge. In the May 2006 BusinessWeek editorial referenced above, columnist David Gumpert opined: “Mercola gives the lie to the notion that holistic practitioners tend to be so absorbed in treating patients that they aren’t effective businesspeople. While Mercola on his site seeks to identify with this image by distinguishing himself from ‘all the greed-motivated hype out there in health-care land,’ he is a master promoter, using every trick of traditional and Internet direct marketing to grow his business. He is selling health-care products and services, and is calling upon an unfortunate tradition made famous by the old-time, snake oil salesmen of the 1800s.”

It’s our bet that Dr. Mercola’s recently published article and video warning against alkaline, ionized water were nothing more than “slick promotion” as BusinessWeek pointed out. We believe his forthcoming review will undoubtedly and inevitably steer you toward a specific water product or products. Then, in conjunction with these two publications, Dr. Mercola will have positioned himself to come across as the “unbiased voice of reason” the “dispeller of pseudo-science” and the “provider of unbiased truth.” The reality will be that (just as he does with the other 100+ products he sells or otherwise endorses) he is pulling the strings to steer many trusting readers to products for which he will receive some form of compensation, either directly or behind the scenes. He gets it both ways.

I personally find Dr. Mercola’s approach sad and disheartening. We invite anyone who reads this article to talk with those who have personally consumed and benefitted from alkaline ionized water – many for upwards of 10 or 15 years. Better yet, we invite you to try it for yourself and see – for free. We ask that you let your body be the final judge. It is not by marketing that we will change the state of health in the U.S. It will be through a grass roots movement of people who empirically know alkaline, ionized water works. Regardless of what Dr. Joe Mercola says.

In good health,
Jay Hare [image]

President | IonWays, LLC
“Our water changes everything!”

References:

1.    Gumpert, David (May 23, 2006). “Old-Time Sales Tricks on the Net”, BusinessWeek. Retrieved September 1, 2009
2.    Price, Weston. “Be Kind to Your Grains… And Your Grains Will Be Kind To You.” Retrieved 2000-01-01.
3.    (http://articles.mercola.com/sites/articles/archive/2010/05/22/lies-damn-lies-and-medical-research.aspx
4.    http://www.fda.gov/radiation-emittingproducts/radiationemittingproductsandprocedures/tanning/default.htm
5.    http://articles.mercola.com/sites/articles/archive/2008/08/05/fungus-causing-cancer-a-novel-approach-to-the-most-common-form-of-death.aspx
6.    http://www.ncbi.nlm.nih.gov/sites/entrez?Db=pubmed&Cmd=Search&Term=%22Simoncini%20T%22%5BAuthor%5D&itool=EntrezSystem2.PEntrez.Pubmed.Pubmed_ResultsPanel.Pubmed_DiscoveryPanel.Pubmed_RVAbstractPlus
7.    http://www.mercola.com/article/water/distilled_water.htm
8.    http://www.ionways.com/japaneseaiwresearch.pdf
9.    FDA warning 1: Living Fuel Rx, Tropical Traditions Virgin Coconut Oil, and Chlorella issued to Mercola for promoting products on his website “for conditions that cause these products to be drugs,” contrary to the Food, Drug, and Cosmetic Act), Public Health Service of the FDA (February 16, 2005).
10.    FDA warning 2: Warning Letter: Optimal Wellness Center CHI-7-06 21 Sept 2006. Issued a year later, sent following a personal investigation of facilities on April 24, 2006 by FDA authorities.
11.    Hado Institute Authorization Number: ihm0705090676
12.    http://waterfilters.mercola.com/products/drinkingwaterfilters.aspx?aid=CD945

Installing an IonWays Ionizer

by Joseph Stumph

When installing an IonWays ionizer in one of today’s modern kitchens, one of the most difficult obstacles to overcome is the pull-out, spray-style faucet. These newer model faucets are so convenient that I’m sure they’ll be around for a good long time.  With a little know-how and a few different options, an ionizer can be installed in your kitchen no matter what type of faucet you have-even the difficult pull-out, spray-style…

The first option (and my personal favorite) is to install a connection directly to the cold water line. There are several different adapters and fittings to make the connection and these are widely available at most hardware stores. This option leaves the spray attachment intact and operational.  It also frees an expensive and nice-looking faucet from a diverter valve hanging off its side. This option requires that you find a clear path to the ionizer from under the counter top. I have drilled a ¼” hole through my counter where the back splash meets the top-it’s so small that you have to look hard to even notice it. You could even run the hose right up next to your soap dispenser-where there’s a will, there’s a way!

Also available with the Athena or Isis is the option of installing an under sink kit. All you’ll need is a 1½” hole drilled through the sink or counter top. Standard plumbing fixtures use the same size hole, making it easy to slip the kit’s faucet right in through a pre-drilled soap dispenser or accessory hole.

If you’re planning to hook your ionizer to your pull-out, spray-style faucet with a diverter, you’ll need a special adapter because the aerator is recessed into the faucet and needs an added extension to make a diverter valve fit. In order to find this adapter, it’s important that you know exactly what to call it, “15/16, 27 thread male adapter for speakman style.” Because the part can be difficult to find and is not always available at your local hardware store, you may need to order it through the Internet. Using the exact words noted above, you can do a Google search and find several places selling the adapter at an average cost of four dollars.

Why it’s important to drink alkaline, ionized water

Dr. McClure, D.C., and his wife Jacque own a Day Spa in Mariposa, CA. Their main focus is on two things: chiropractic care and nutritional consultation.

A few years ago, Dr. McClure’s good friend introduced him to IonWays. It was obvious to him that Garland-his good friend-was extremely excited about the water!  In fact, he was so excited that he drove from Oceanside to Mariposa (almost a 7-hour drive!) to place a machine in Dr. McClure’s kitchen. “To this day, it continues to provide my family and patients with the best water on the planet.”

When asked why it’s important to drink alkaline, ionized water, here’s what Dr. McClure had to say, “It’s my opinion that drinking ionized, alkaline water is the most logical way to help alkalize the system. Because the majority of our lifestyles are great at producing acidity (i.e. stress, food and drink choices, toxins, etc.) the water is the perfect solution. It’s an ideal way to provide alkalinity, antioxidants, and superb-hydration!”

Dr. McClure shares IonWays water with his patients on a regular basis. “I really want to; because drinking ionized alkalized water is a cornerstone of any protocol for healthy living. Since about two-thirds of our body is water, it makes perfect sense to supply it with the very best available.”

Dr. McClure adds, “Other factors that I consider essential for optimal health include regular exercise, healthy eating choices, and stress management. I am very thankful for this wonderful water. It’s a privilege and a responsibility to share this knowledge with others.”

Water Ionizer with Water Softener – Good or Bad?

by Joseph Stumph – IonWays Technical Services Manager

Hard water can create problems if it’s passed through a water ionizer. Because of this, many folks in hard water areas are considering the use of water softening equipment in their homes; but this also can have a huge impact on the performance of an ionizer. Water softeners are used to prevent harmful lime scale from building up on water-based household appliances such as a hot water heater, washing machine, dishwasher, and of course our ionizers! For these reasons, the purchase of a water softener might start sounding like a good idea, but not so fast!

Traditional water softeners use what is known as ion exchange resin media to remove the hardness, which is made-up primarily of calcium and magnesium. Both of these are beneficial, alkalizing minerals needed for good health. Water softeners remove calcium and magnesium by attaching the ions to charged, plastic-based resins and replacing them with either potassium chloride or sodium chloride. (Most folks use sodium as it is about 4 times cheaper than the potassium.) The problem here is that both potassium and sodium chloride, when passed through an ionizer, can actually make chlorine! In fact, cell membrane electrolysis, which is exactly what’s used in an ionizer, and sodium chloride-rich water have been proven as a very effective way to make chlorine and was used in its production for many years. Obviously, traditional water softening systems are out!

However, just because someone is using a softener doesn’t mean all the great benefits of using an ionizer are no longer available.  It will, however, be necessary to take a few precautions and special steps. A reverse osmosis system along with a remineralization filter can be used to remove the chlorides and add back the necessary hardness minerals. It’s also possible to run a dedicated water line around the softener and bypass it altogether. Both ideas will work for people who have water softeners, making it possible for them to get the best water available today – right at their own kitchen sinks!

Electronic water softeners containing eco-friendly media are some of the newer options available on the market. They are safe to use, show great promise, and some are even ionizer-friendly! Most of these simply restructure the hardness to non-scaling forms; some alter the chemical structure.  If you are considering the purchase of an electronic water softener, we encourage you to call IonWays Technical Support for help and recommendations.

Click Here to Contact IonWays Technical Support